Vermont Laser Products
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Frequently Asked Questions
What materials can you engrave on?
Can you engrave photographs?
Can we supply artwork?
What are some of the specialized things that you can do?
Can we get proofs?
Can we get a sample?
How can payment be made?
How quickly can you get my items shipped?
What choices do we have for wood products such as gift boxes?
What about engraving on stone?
Can items be personalized?
Just what is "Certified Wood"?








What materials can you engrave on?

There is a wide choice of materials. Some of our most common items are made of wood, marble, granite, glass, acrylic, and coated metals. We can also engrave on leather and corian (solid surface material).

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Can you engrave photographs?

Sure we can! With the use of our specialized software, we can engrave photos onto many materials.

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Can we supply artwork?

Yes you can; and in some cases you must. There are a few things to keep in mind. If you'd like an image of the church where your wedding is taking place, we'll need art. Many churches have a pen and ink drawing of their building. These usually engrave beautifully. We can work from a photo (digital is best), a 35mm negative or slide. The quality of the art you provide determines the quality of the engraving. We can "save" lots of images, but it's time consuming and costly.

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What are some of the specialized things that you can do?

We can do head boards for beds, chess boards, clocks, fireplace mantels and pet headstones to name a few.

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Can we get proofs?

Printed proofs are always provided for custom orders. We require a customer signature on the proof before a production run.

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Can we get a sample?

We often times have production over runs that we're happy to send to you as samples. If you'd like a "pre-production" sample for a custom order, we're glad to ship one at cost.

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How can payment be made?

Custom orders require a 50% deposit when the job is ordered. The balance is due when the order ships. We accept Visa, Mastercard and American Express. We're always happy to accept checks or money orders, however these payments must clear our bank prior to shipping.

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How quickly can you get my items shipped?

This can be difficult to specify. We give a projected shipping date for all custom orders, however we sometmes find ourselves at the mercy of our suppliers. If you've ordered 500 acrylic pieces, we must rely on our fabricators to get the blanks to us in a timely manner so we can engrave them. Always allow as much time as you practically can, so we can provide you with the highest quality product. It's a pleasure to be able help a client out of a bind, and we're always happy to do so, but it's often not possible to deliver 6 rush jobs in the time it takes to do one regular production run.

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What choices do we have for wood products such as gift boxes?

We work only with cherry for gift boxes. Cherry is a tight grained hardwood that engraves beautifully and normally doesn't require a paint fill to give a good image. Plaques are made from alder for the same reason... engravability. Plaques are laminated to prevent warping and cracking of the wood.

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What about engraving on stone?

We use black marble or granite. The laser is actually only disturbing the surface of stone, but it leaves a permanent mark. With a black background the area that's engraved appears white. This black stone gives the contrast that's needed to view the image. We can engrave on other colors of stone, but a paint fill becomes necessary.

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Can items be personalized?

Sure! Everything can be personalized. The charge is between $3 and $5, depending on the quantity. For large quantities, please e-mail us the list of names.

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Just what is "Certified Wood"?

We can provide wood products that are certified by the Forest Stewardship Council. This certification rigorously ensures that wood products originate in forests that are well managed for wildlife, water quality, and productivity. We are a member of Vermont WoodNet which holds a group certificate from the FSC. Working with fellow Vermont WoodNet members who are part of the chain of custody, we are able to provide our clients with wood that has the FSC stamp. We can even provide certified wood from Vermont forests.

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